1. Reservation Process

By completing a reservation on the Kenaki Lodge website, the user agrees to provide accurate and up-to-date information to allow proper management of the booking request.

Reservations made through the website do not require any payment at the time of booking. Final confirmation of the reservation may be subject to verification and direct communication with the guest.

2. Requested Information

To properly manage reservations, Kenaki Lodge collects certain personal data, including:

Guest name

Email address

Mobile phone number (mandatory)

Stay dates and booking-related details

The mobile phone number is required to contact the guest regarding their reservation, arrival coordination, important information, or necessary communications during their stay.

3. Use of Information

Personal data collected will be used exclusively by Kenaki Lodge for the following purposes:

Contacting the guest regarding their reservation

Confirmations and operational communications

Pre-arrival coordination

Customer service related to the stay

Kenaki Lodge does not sell, share, or distribute personal information to third parties for commercial or advertising purposes.

4. Data Protection

Kenaki Lodge adopts reasonable measures to protect personal information provided by users and to prevent unauthorized access, misuse, or disclosure.

5. User Rights

Users may request at any time:

Access to their personal data

Correction of inaccurate information

Deletion of their data from Kenaki Lodge records

Requests can be made through the official accommodation email address.

6. Acceptance

By making a reservation through this website, the user declares that they have read and accepted these terms and the privacy policy.