1. Reservation Process
By completing a reservation on the Kenaki Lodge website, the user agrees to provide accurate and up-to-date information to allow proper management of the booking request.
Reservations made through the website do not require any payment at the time of booking. Final confirmation of the reservation may be subject to verification and direct communication with the guest.
2. Requested Information
To properly manage reservations, Kenaki Lodge collects certain personal data, including:
Guest name
Email address
Mobile phone number (mandatory)
Stay dates and booking-related details
The mobile phone number is required to contact the guest regarding their reservation, arrival coordination, important information, or necessary communications during their stay.
3. Use of Information
Personal data collected will be used exclusively by Kenaki Lodge for the following purposes:
Contacting the guest regarding their reservation
Confirmations and operational communications
Pre-arrival coordination
Customer service related to the stay
Kenaki Lodge does not sell, share, or distribute personal information to third parties for commercial or advertising purposes.
4. Data Protection
Kenaki Lodge adopts reasonable measures to protect personal information provided by users and to prevent unauthorized access, misuse, or disclosure.
5. User Rights
Users may request at any time:
Access to their personal data
Correction of inaccurate information
Deletion of their data from Kenaki Lodge records
Requests can be made through the official accommodation email address.
6. Acceptance
By making a reservation through this website, the user declares that they have read and accepted these terms and the privacy policy.
